Sometimes, it's handy to consult the manual. Consider this page Groupon , a list of answers to our most frequent questions, and a resource to make your shopping experience easy, seamless, and fun.
Maybe you're confused about the terms of a deal. Maybe your credit card isn't working and you're not sure why.
Whether you're oh-so-close to buying a deal or just visiting our site for the first time, this manual can help. Choose the statement that best represents how you feel right now:. If you're a business owner and want to know how does Groupon work for businesses , visit our Groupon Merchant platform to learn about multiple ways we can help grow your organization. You'll enter your promo code after you press the "buy" button. If your promo code isn't working, it could be because of the following:.
Now, would you rather just skip the promo codes and get extra savings every day? For more information on promo codes, click here or check out this video:. It's important to read the fine print if you're interested in buying a deal.
That's where you can find terms and limitations, including limits on the number of Groupons you can buy, age requirements, and the expiration of the Groupon's promotional value. If you get a message that your credit card was "invalid" or "failed," take these steps:. Sometimes you want to give a Groupon as a gift. No problem! Just follow these steps:. So you've purchased a Groupon. Now you want to There are several different ways these Groupons are redeemed, including:.
If you've ordered a product from our Groupon Goods section, you can easily track that package as it goes from our warehouse to your door. Here's how:. Maybe you've changed your mind, or maybe you never intended to buy the Groupon in the first place.
It happens. To cancel your Groupon, first, make sure it's possible. Start by finding your type of deal below:. If you've determined that you're eligible for cancellation, either contact us or follow these steps:. If you wanna return Groupon Goods packages, the first thing to do is figure out where you entered your shipping address : Was it on Groupon. If it was on a separate merchant, you'll need to contact them. If you entered your shipping address on Groupon.
To return the package, follow these steps:. The Guide: we cover the coolest food, beauty, and entertainment trends happening nationwide. To get started, scroll down to the topics below.
How can we help? Here are some basic facts about Groupon: It was founded in and currently boasts 83 million subscribers as of June Groupon has Web sites that serve every major and minor American and Canadian city, as well as cities in 41 other countries. Sign up for our Newsletter! Mobile Newsletter banner close. Mobile Newsletter chat close. Mobile Newsletter chat dots. Mobile Newsletter chat avatar. Mobile Newsletter chat subscribe.
Prev NEXT. Internet Tips. How does Groupon work? What do you do next? Groupon's system gives you a voucher when you purchase a deal online through the site. In order to get the product or service you've purchased, you need to redeem and use the voucher. This is pretty easy to do. To use a Groupon voucher, print it off if you plan on using the voucher soon.
Then you can simply present the printed voucher to the business when you go in. Make sure to call in advance if the service requires an appointment, like a massage or pedicure. You will need to enter your phone number and follow the on screen directions. Then, just present your phone to redeem the voucher. To learn how to sign up for Groupon, scroll down! Did this summary help you? Yes No. Log in Social login does not work in incognito and private browsers.
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Part 1. Go to the Groupon. You can also narrow the search by your geographic area in the search bar. However, create a free account to purchase vouchers. You can sign up with your Facebook account login and password or just by typing your information into the screen. You will need to provide your full name, email, and create a password. Once in the Groupon. Sign in after you've created an account. Once you are in the site, you can get to your account settings by clicking on your name in the top right corner of the screen.
Once you sign up with an active email address, Groupon will routinely email you offers in your area, such as spa coupons, salon specials, restaurant offers, various store offers, trips, and so on. The site uses your zip code to aggregate deals that are in your area. Part 2. Search for a deal on the site.
To locate a deal, you can put a keyword in the search bar at the top of the screen. Or you could click on the categories of deals that appear on the left side. Some categories for deals include food and drink, things to do, beauty and spas, health and fitness, and automotive. Groupon also sells travel packages. The site also has clearance and other goods for sale, also accessible by clicking at the top of the toolbar. Sometimes, the site will send these to your email. At other times, you will see a promo code when you log in.
Consider checking with the business. It can be a good idea to check with the restaurant or other business to doublecheck that the Groupon voucher is still being accepted there or whether there's a backlog of reservations. Better safe than sorry. However, Groupon does say it refunds the cost of vouchers a business refuses to redeem if you ask.
You also might want to search the site carefully to compare competitor deals.
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